About us
Making change through technology
The My Journey app was created to bridge the gap between digital technology and effective support for people in the criminal justice system. Co-produced with Include UK staff and its members, My Journey is designed to be an accessible, user-friendly tool that supports desistance and other positive outcomes.
Our mission is to provide individuals with the resources, guidance, and personalised support they need to move forward while helping organisations deliver more efficient and impactful services.
Our expertise
Backed by extensive research in digital technology, desistance, and evidence-based practices, My Journey is the result of collaboration between experts in criminology, social support, and data-driven solutions.
Led by Fulbright Scholar Dr. Gemma Morgan, a leading academic in co-designing digital tools for justice – involved individuals, we understand the challenges faced by people transitioning out of the criminal justice system. By combining lived experience with academic and professional expertise, we’ve developed an innovative platform that addresses real-world needs.
Dr Gemma Morgan
Associate Professor
Criminology, Sociology and Social Policy
Guiding the Journey, Whatever the Direction
My Journey is built on the understanding that not every rehabilitation journey is easy or straightforward. For many individuals in the justice system, progress isn’t linear – it can involve setbacks, pauses and difficult choices.
That’s why we’ve centred the idea of the crossroads in our identity: to reflect the complex and personal nature of desistance. Wherever someone finds themselves – moving forward, stepping back, or exploring a new direction – My Journey is there to support and guide.
Our Commitment to Change
We believe in a future where technology is a force for good in the criminal justice system. My Journey gives people in the criminal justice more agency to access support and make decisions about their desistance journey.
My Journey empowers individuals by offering structured support, goal-setting tools, and access to key services. Simultaneously, it enables organisations to improve their service delivery through data insights, helping them to deliver tailored support, allocate resources effectively and plan strategically. By working together, we can create a system that is more responsive, efficient, and person-centred.
What makes My Journey different?
Unlike traditional support, My Journey is:
Data-Driven:
Organisations gain valuable insights to enhance decision-making and improve long-term outcomes.
Co-Produced:
Developed with direct input from individuals with lived experience, ensuring it meets real needs.
Personalised & Interactive:
My Journey enables organisations to provide tailored support to reduce the likelihood of future offending.
Underpinned by an academic evidence-base:
My Journey is grounded in academic research on desistance and evidence-based practices.
A trusted partner for organisations
My Journey is more than just an app – it’s a tool for change. Charities, service providers, and government agencies can integrate our platform into their workflows to enhance engagement, improve efficiency, and demonstrate impact through data insights. By partnering with us, you’re not just adopting technology – you’re investing in a smarter, more effective approach to supporting people in the criminal justice system that puts them first.
Join us in transforming support in the CJS.
Let’s make a lasting difference together.